Housekeeping Staff Outsourcing in Pakistan
Housekeeping attendants, janitors, cleaners, washroom attendants, ward helpers, kitchen helpers, gardeners and laundry staff supplied to hospitals, hotels, offices, plazas, towers, schools and factories.
Khawaja Manpower (SMC-Private) Limited — a registered Pakistani company
What a shift plan is built from
- Covered area, floors, washroom count and footfall
- Headcount per floor or zone, not one loose pool
- Day, double or 24-hour shift pattern
- Supervisor cover once the team crosses a size
- Relief staff, so cleaning does not stop on off days
Housekeeping and facility support roles
Most facilities need four or five of these, under one supervisor, on one invoice.
| Role | Typical duties |
|---|---|
| Housekeeping attendants | Rooms, corridors, lobbies and common areas |
| Janitors & sweepers | Sweeping and mopping, waste collection, outdoor and parking areas |
| Cleaners | Glass, furniture, stairs, lifts and periodic deep cleaning |
| Washroom attendants | Cleaning cycles, consumable refilling, checklist sign-off |
| Hospital ward helpers & sanitation staff | Ward, OPD and corridor cleaning, under your nursing staff |
| Kitchen helpers & cooks | Canteen and mess kitchens, utensil washing, food preparation |
| Gardeners (malis) | Lawns, plants and outdoor upkeep |
| Laundry staff | Linen, uniform and guest laundry |
| Housekeeping supervisors | Roster, attendance, area checklists — your single point of contact |
Many clients take housekeeping together with office boys, electricians or maintenance helpers, so the whole facility runs on one contract and one invoice.
Healthcare cleaning is not office cleaning
Hospitals and clinics. Staff are briefed on infection-control basics, colour-coded cleaning — separate cloths and mops for washrooms, patient areas and general areas — and safe biohazard waste handling. All of it then follows your hospital’s own infection-control SOP, under your nursing in-charge. Your SOP governs; ours only prepares them for it.
Hotels and guest houses. Room attendants, public-area cleaners, laundry staff and kitchen helpers, to the grooming standards your front office sets. Shopping plazas. High-footfall floors, escalators, washrooms and parking, usually day and night with a fixed washroom cycle.
Offices are cleaned before staff arrive, then kept through the day. Residential towers need common areas, stairs, lifts, basements and gardens with a supervisor reporting to the building manager. Schools work around teaching hours, and factories need shop floor, washrooms and canteen covered on shift.
What we brief, and what we verify
Housekeeping staff move through every room in your building. The checks reflect that.
Role briefing
Cleaning sequence, surface handling, the washroom cycle, and what not to touch.
Healthcare briefing
Colour-coded cleaning and biohazard handling for hospital placements, to your SOP.
Grooming and uniform
Clean uniform, ID card, closed shoes, and gloves and masks where the role requires them.
CNIC verified through NADRA
With previous-employer references checked before anyone is placed.
Police character certificate
Where you require one — we recommend it for hospitals, hotels and residential buildings.
Contract and attendance
Written contract, attendance record and bank-paid salary for staff on our payroll.
Cleaning chemicals, machines and consumables — scrubbers, mops, bin liners, soap, tissue — can sit with you or with us. Either model works, but the price only makes sense once it is written into the contract. Tell us at enquiry stage, because it changes the number.
From a survey to a team in uniform
We do not quote a headcount before we have seen the premises.
Send the requirement
Premises type, covered area, washroom count, shift timings and a rough headcount.
Site survey
So the plan matches the actual building — floors, footfall and surfaces — rather than a formula.
Shortlist and interview
Grooming, experience and references checked against the premises type.
Verification
CNIC through NADRA, plus a police character certificate where you require one.
Deployment and ongoing support
Team on site in uniform with a named supervisor. Attendance, payroll, leave cover and replacement stay our job.
Outsourced on our payroll, or recruited onto yours
Facility cleaning is where outsourcing genuinely earns its fee — because leave, absence and turnover become someone else’s problem.
| Contract / outsourced | Permanent hiring | |
|---|---|---|
| Whose payroll? | Khawaja Manpower’s | Yours |
| Salary, attendance, EOBI & social security | We handle it | You handle it |
| Leave, absence and relief cover | Planned in by us | Arranged by you |
| How you pay | One monthly invoice | One-time recruitment fee |
| Replacement | Included for the contract term | Within the agreed guarantee period |
| Best for | Facility cleaning, hospitals, plazas, multi-shift sites | A permanent in-house housekeeping in-charge |
Headcount also flexes on the contract model — up for a seasonal peak, an event or a new floor, then back down again. Tell us the area, the shifts and the duration and we will say honestly which model costs less.
The premises we clean
The standard, the shift pattern and the verification level change with each one.
Hospitals and clinics
Ward helpers, sanitation staff and washroom attendants working under your nursing in-charge.
Hotels and guest houses
Room attendants, public-area cleaners, laundry and kitchen helpers to front-office standards.
Corporate offices
Early-morning cleaning, then day-shift upkeep of washrooms, pantry and meeting rooms.
Shopping plazas
High-footfall floors, escalators, washrooms and parking, usually across two shifts.
Residential towers and societies
Common areas, stairs, lifts, basements and gardens, reporting to the building manager.
Schools, universities and factories
Classrooms, labs, grounds, shop floors and canteens, scheduled around operations.
Registered with the bodies that matter
We are a registered Pakistani company and a registered employer. Incorporation, tax and statutory registrations are all in place, and the documents are shared directly with clients during vendor prequalification.
SECP
Securities & Exchange Commission of Pakistan — our company incorporation
EOBI
Employees' Old-Age Benefits Institution — registered employer, contributions filed monthly
Provincial social security
PESSI, SESSI, IESSI or ESSI — registered by the worker's place of work
FBR
Federal Board of Revenue — tax registration and proper tax invoices
Companies the Khawaja Manpower group has worked with
Three decades of manpower, outsourcing and payroll work across energy, engineering and industry — for operators who audit their vendors before they appoint them.
Client names and marks are the property of their respective owners and are shown to describe past engagements of the Khawaja Manpower group.
What we do not do, and will not claim
We do not supply security guards. Guarding is a separately licensed activity and we stay inside what we are registered to do. We supply housekeeping, janitorial, kitchen, garden, laundry and other facility support staff.
We claim no hygiene or ISO certification. Not ISO 9001, not “certified hospital housekeeping”, not “trained infection-control staff”. What is true is this: staff are briefed on infection-control basics and then work to your own SOP, under your own in-charge.
Headcount comes from a site survey rather than a published formula, and supervisor ratios are agreed per contract — because a 40,000 sq ft hospital floor and a 40,000 sq ft warehouse need completely different teams. Our office is in Rawalpindi, and we supply across the twin cities and other cities on request.
Frequently asked questions
Do you supply housekeeping staff for hospitals?
Yes — ward helpers, sanitation staff and washroom attendants. Staff are briefed on infection-control basics, colour-coded cleaning and biohazard waste handling, then work to your hospital’s own SOP under your nursing in-charge.
Do you provide cleaning chemicals and machines, or do we?
Either — it is agreed at quotation and written into the contract. Tell us at enquiry stage which you prefer, because it changes the price materially.
Hospital ya office ke liye housekeeping staff chahiye — kaise mangwayen?
WhatsApp par building ki tafseel bhej dein: covered area, floors, washrooms ki tadaad aur shift timing. Site survey ke baad headcount aur shift plan bana kar quotation diya jata hai, aur deployment ki date likh kar di jati hai.
Who pays the salary, EOBI and social security?
On the outsourced model, we do. Staff stay on Khawaja Manpower’s payroll, salaries are bank-paid, and EOBI and provincial social security are handled by us. On the recruitment model you employ them directly and pay a one-time fee.
Can you provide night-shift or 24-hour cleaning cover?
Yes. Day, night and split shifts are all possible. Timings and the supervisor arrangement are confirmed before deployment rather than settled afterwards.
Do you supply security guards along with housekeeping?
No. Guarding requires a separate licence and we do not offer it. We supply housekeeping, janitorial, kitchen, garden, laundry and other facility support staff.
More from Khawaja Manpower
Facilities normally run on more than one of these contracts.
Send your premises details
Tell us the premises type, the covered area, the washroom count, the shift timings and a rough headcount. We survey the site, then give you a staffing plan and a quote with the materials question settled.
